Contact Us

Order and Return Assistance

The operating rule used by scrubdaddy is straightforward: an order number should be included when available; where relevant, a return must not be sent before authorization and a prepaid label or equivalent merchant-paid arrangement are supplied.

Business-Hour Schedule

Under this policy at scrubdaddy, agents respond during Monday to Friday, 9:00 AM-5:00 PM, using America/New_York; for completeness, after-hours inquiries are handled when the following business period begins.

Business and Return Location

In administering this policy, scrubdaddy confirms that the merchant address for customer records is 462 Sugar Camp Rd, Salyersville, Kentucky, 41465, United States; at the same time, the same location serves as the standard authorized-return address except when written directions state otherwise.

Contact the Store

In administering this policy, scrubdaddy confirms that support is available by email at support@scrubdaddyterrace.shop and by telephone at 512-656-8927; as a related safeguard, the team can help with products, checkout, shipping, cancellation, returns, refunds, and privacy rights.

Merchant and Contact Details

The customer-facing practice followed by scrubdaddy is that email support is available at support@scrubdaddyterrace.shop; at the same time, this website is operated for customers by scrubdaddy; as a related safeguard, the complete physical address, also used for approved returns unless written instructions say otherwise, is 462 Sugar Camp Rd, Salyersville, Kentucky, 41465, United States; additionally, telephone support is available through 512-656-8927.