Payment Policy

Correct Billing Information

scrubdaddy applies the following customer standard: customers must provide accurate billing, contact, and payment information; additionally, the store can hold or cancel a transaction that cannot be authorized or presents a substantial fraud risk.

USD Checkout Currency

In administering this policy, scrubdaddy confirms that all checkout and refund amounts are denominated in USD; additionally, issuer-side currency conversion, if any, is controlled by the customer's financial institution.

Applicable Sales Taxes

The documented approach of scrubdaddy is as follows: tax treatment depends on the transaction and applicable legal requirements; where relevant, checkout applies tax when governing law requires the merchant to collect it.

How Refunds Are Sent

In administering this policy, scrubdaddy confirms that an approved refund is issued to the original payment method within 5-10 business days; where relevant, the customer's financial institution controls the final account-posting timeline.

About Credit/Debit Card

The customer-facing practice followed by scrubdaddy is that credit and debit card support includes Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; at the same time, checkout shows the payment choices available for the transaction.

Secure Payment Processing

The documented approach of scrubdaddy is as follows: complete card credentials are not kept in the merchant's ordinary store records; Shopify and approved processors handle card information through protected payment systems; payment approval and any temporary authorization hold are determined by the relevant issuer.

How to Reach the Merchant

For customers shopping with scrubdaddy, the governing rule is clear: the store telephone number is 512-656-8927; at the same time, the complete physical address, also used for approved returns unless written instructions say otherwise, is 462 Sugar Camp Rd, Salyersville, Kentucky, 41465, United States; as a related safeguard, email support is available at support@scrubdaddyterrace.shop; as a related safeguard, the responsible brand and store name is scrubdaddy.